“The Patient Experience.” It’s the Golden Rule of health care: Treat every patient the way they would like to be treated. More than “do no harm,” it’s about making sure that every encounter with every patient is one that leaves the person feeling seen, heard and valued. Kristin Baker, RN, is one such person. Hunter Kome, Chief Executive Officer of Prisma Health Oconee Memorial Hospital, said Kristin always "goes out of her way to lift up everyone around her.” During Patient Experience Week, Apri
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