IT Service Management practices with ITIL 4
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YouTubeTech Collective
IT Service Management practices with ITIL 4
About the presentation: We will discuss the practices of ITIL 4, Agile (SCRUM), DevOps, LeanIT in addition to how ITSM technologies are enabled by these practices. What participants can expect to gain: A high level understanding of why industry best practices are critical to not only the IT organization but the company as a whole. It is ...
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