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User Journey
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0:59
YouTube
AgileLUX
Current State Journey Mapping
Current State Journey Mapping is a technique used to understand and visualize how users or customers interact with a product, service, or process as it exists today. It captures the user’s experience step-by-step, highlighting their actions, thoughts, emotions, and touchpoints throughout their journey. The goal is to gain a clear, evidence ...
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User Journey Map Examples
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