If you're a new or existing customer, call us on 0345 720 3040 or +44 113 242 1984 if you're outside of the UK. Lines are open 8am to 6pm, 7 days a week and closed on bank holidays.

We’re introducing more ways you can manage any personal accounts you have with Halifax, Lloyds or Bank of Scotland in one place, using co-servicing. Whether that’s online through the …

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If your complaint is about a payment or a payment service - such as a Direct Debit or account statement - we aim to respond within 15 days. Sometimes we may take up to 35 days to respond.

Hi I'm Julia, a Halifax digital assistant. The simplest way to get in touch with us is through our Mobile Banking app. There, you can chat to our virtual assistant at any time. To chat with us, …

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These numbers represent incidents affecting Halifax personal current account holders as well as Bank of Scotland, Intelligent Finance and St James’s Place Bank personal current account …

Whether you're thinking of applying for a credit card, or you're already a customer and you want to boost your knowledge, this page includes links and guides which should help.

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Here you’ll find helpful guides, giving you all the information you’ll need to use, manage and make changes to your existing Halifax credit cards.