Jul 19, 2025 · Gearwrench still makes the same flex head wrenches, although I think the replacement was made in Vietnam and not Taiwan like my original, and they sent me a replacement. So I suggest …

Aug 19, 2025 · If you're in Australia, it seems Gearwrench/Apex prefer customers to seek a refund or exchange via the retailer. Is Gearwrench still considered a quality product? Has anyone else …

Aug 17, 2012 · I went to sears today to warranty my Gearwrench 3/8 Rotohead Comfort Grip Ratchet along with a P1 Screwdriver.. they immediately gave me a P1 screwdiver (USofA made to boot) …

Aug 11, 2009 · That's strange, I always heard that Danaher would mail you a replacement and all you had to do was mail them back the broken one. Personally, I've only had one replaced at Sears. …

Mar 13, 2019 · He may still offer a warranty to the end user, but the manufacturer isn’t involved in any claims. That’s probably what Advance is doing with their new private label replacement for …

Aug 19, 2025 · 90T vs 72T - Different open end profile: In summary, Gearwrench/Apex warranty service in Australia was a PITA: - slow responses via their customer service emails, one address they used …

Mar 13, 2019 · Those who are having trouble getting a warranty exchange with Gearwrench wait until Advance has it back in stock. I've seen them exchanged there without hassle but they have to have it …

Jan 11, 2013 · I just received this ratchet as part of a 1/2" socket set. I'm happy with everything with the exception of this ratchet. While playing around with it in my hand the ratchet will switch directions all …

Apr 7, 2008 · Visit the gearwrench website. There's a section on warranty claims there. I think you take it to Sears or Napa for replacement. Good luck and let us know how it goes.

Apr 25, 2023 · a replacement socket from Lowes for something Sears made poorly? an oversized 3/8"-shafted screwdriver for an old 5?16" flat blade you wore out? It seems fair to complain about …