Humana is launching an artificial intelligence tool that aims to help its call center workers answer beneficiaries’ questions about their coverage, the insurer said Tuesday. Agent Assist, developed in ...

RingCentral, Inc. (NYSE:RNG), a global leader in AI-powered business communications, today announced it has been named aLeader in the IDC MarketScape: Worldwide AI-Enabled Contact Center Workforce ...

Congress is seeking more in-depth information on staffing numbers, federal contracts, remote work agreements and other federal workforce details, according to several provisions of the two spending ...

AI technology is constantly evolving, and it’s up to retail brands to keep up. According to Adobe, more than half of consumers are expected to use AI shopping assistants by year’s end. This new ...

This year companies plan to invest $1.5 trillion in AI initiatives, with forecasts showing that investments will rise to $2 trillion by 2026. Gartner research predicts that most of this spending will ...

Hospitals and health systems head into 2026 facing familiar but intensifying headwinds. High labor costs, inflation, supply chain volatility and financial pressures continue to squeeze operating ...

Industry's #1-rated workforce management solution is now a part of ADP's leading payroll and HCM platforms "The pace at which we integrated WorkForce Software across our global platforms only speaks ...

ROSELAND, N.J., Nov. 20, 2025 /PRNewswire/ -- ADP®, a global leader in HR and payroll solutions, today announced the availability of ADP® WorkForce Suite, the industry's #1-rated workforce management ...

Developers like Target Hospitality that once provided workforce housing for oil and gas boomtowns are now shifting their attention to data centers as artificial intelligence megacampuses drive digital ...