Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

The Malone Center for Engineering in Healthcare requests poster submissions for the ninth annual Johns Hopkins Research Symposium on Engineering in Healthcare, Human + AI: Redefining the Standard of ...

KANSAS CITY, Mo. (KCTV) - Goodwill’s Excel Center started classes on Monday for its adult high school program. The organization announced that 115 students are enrolled in the program for Missourians ...

PORT ANGELES — Olympic Medical Center is strengthening oversight of its finances and performance through new data dashboards that will track patient volume, staffing and clinical quality as the ...

Job seekers and employers alike benefited from Friday’s job fair at Goodwill’s Excel Center in the Meadows Shopping Center, hosted in conjunction with WorkOne Western Indiana. “I’ve talked to several ...

Job seeker Tana Frazer takes some information from Jamie Silvers of Vivid Smiles during a job fair at Goodwill’s Excel Center in the Meadows Shopping Center, hosted in conjunction with WorkOne Western ...

There was an error while loading. Please reload this page. An interactive Excel dashboard analyzing call center performance metrics such as customer satisfaction ...

Kevin Wu is the CEO of Leaping AI. Leaping AI automates call centers with voice AI agents for customer service and lead qualification. In recent years, AI has been the focus of the call center ...

SALT LAKE CITY — Utah Mammoth president Chris Armstrong called it "the steepest pitch in hockey, for sure. Maybe in professional sports in North America." To fit more fans and improve sight lines for ...

Japanese beverage company Asahi said a recent cyberattack has caused a system failure that is impacting its ability to ship orders and manage its call center. Asahi published a statement on Monday ...