A disgruntled store patron was trying to hit both employees and customers when he drove a vehicle through the front doors, ...

Coffee shop customer Paulina, 32, was given the damning indictment in a handwritten note telling her she was too loud. She ...

Verizon says it's working on a solution for the national service disruption many customers experienced on Jan. 14.

Megan Smith, 24, has been granted permission to keep running Luco Wellness from her grandparents' garden in Norfolk - despite ...

A MAJOR incident has been declared after thousands have been left without water for four days straight. As many as 25,000 ...

Thousands of properties in Kent and Sussex still have no water, or an intermittent supply, for the fourth day in a row A new ...

The startup raised more than $90 million and $1 billion in debt financing, and upon announcing its valuation, cofounder ...

DINERS were left 'gutted' and 'hungry' after a pub failed to deliver Christmas dinner to many families on Christmas Day.

Customer support operators in their office. It’s a shame that customer service doesn’t always get the respect and attention it deserves because it’s among the most important ingredients in any ...

The service industry "is being defined by a dramatic escalation in rage, uncivility, crises responses and class-based ...

One of the people detained said they bought food at KFC and left after Gerald Carter “became upset about his gravy.” ...

Knocking a cellphone out of an office worker’s hand as she was videotaping his angry rant over an apartment lease and later ...