The first time Verizon customers learn about the existence of the Administrative Charge, or the amount of the charge, is on the customer bills, which they begin receiving only

Verizon customers reported receiving settlement payments well below the minimum of $15, as stipulated in agreement.

Multiple wildfires have recently spread throughout Southern California, affecting areas such as Palisades, Eaton, Hurst, and Woodley. As emergency crews continue their work to extinguish the fires, Verizon is offering relief to residents, businesses, and first responders.

Call/Text/Data usage incurred by customers in California’s hardest hit counties will be waived from Jan. 9- Jan. 18 What you need to know: Verizon is waiving domestic call/text/data usage incurred Jan.