Breeze Customer Agent has helped thousands of customers resolve over 50% of conversations Customers are seeing value goes beyond post-purchase support, including in the discovery and buying phase ...

Forget rearview metrics—chief data officers are using predictive analytics to steer goal-setting with real-time, ...

Personalization is the heart of modern email marketing—but Google’s latest moves strip it away, one discount tag at a time.

Optimizely enhances its AI offering with specialized agents and agentic workflows, making ‘infinite scale’ a reality for marketing and digital teams NEW YORK, May 7, 2025 – Optimizely, the leading ...

The company says its redesigned Opal platform supports specialized AI agents and advanced workflows to automate content ...

With Aptos ONE, the fitness retailer will boost its customer engagement and omnichannel capabilities at its 50+ store ...

Cresta will help Optimum improve sales conversion rates, accelerate efficient revenue growth, and empower their agents with the use of Generative AI PALO ALTO, Calif.

Built for the agentic and open era, the reimagined platform unifies intelligence, data, and orchestration across the business New innovations across the ServiceNow AI Platform and deeper integrations ...

Talkdesk Express includes $100 in free credits and 25 free licenses to help small businesses get started with their customer service operations PALO ALTO, Calif., May 06, 2025 (GLOBE NEWSWIRE) ...

On May 6, 2025, Parloa announced a $120 million Series C funding round, elevating its valuation to $1 billion. The round was ...

Particle brings its app’s news summarization capabilities to the web with a .news domain from Identity Digital – expanding access to timely, trustworthy news coverage SAN FRANCISCO & BELLEVUE, Wash.

In 2022, the martech count climbed to 9,932 — up 24% from 2020 — with churn also on the rise. Nearly 1,000 solutions ...