The Singapore insurer has begun rolling out Salesforce Agentforce to assist customer service teams, with plans to extend the use of the technology to financial advisers and direct customer interaction ...

Euler believes that with high-quality components and real-time monitoring, EVs will need to visit a workshop only once a year ...

Small businesses are using AI cloning to save $70,000+ per project. Learn how to clone your voice, face, and expertise to ...

A customer services apprentice undertaking her training through City of Wolverhampton College beat off tough competition to ...

Forty years of waiting tables taught Kathy Fisher a few things about customer service: Pay attention to the customer, stay ...

Optimising workshops is not about squeezing more hours out of ramps but about engaged people, smarter training and ...

Discover how Maruti Suzuki's customer-centric approach transformed the automotive experience, prioritizing customer loyalty ...

Quiq reports that retaining customers is crucial for profitability. Effective strategies include personalizing communication, ...

RestoPros of Tulsa, a leading restoration services provider serving the greater Tulsa metropolitan area, emphasizes its ...

HandyDART is set to see service upgrades for its 32,000 registered riders across Metro Vancouver as the TransLink Board of ...

STM Trucks & Machinery announced the continuation of its truck and machinery sales and service operations across three New ...

Starting a business is often described as one of the most challenging yet rewarding endeavors an entrepreneur can pursue. However, the reality is that many independent startups struggle to survive ...