The Singapore insurer has begun rolling out Salesforce Agentforce to assist customer service teams, with plans to extend the use of the technology to financial advisers and direct customer interaction ...

Discover how Maruti Suzuki's customer-centric approach transformed the automotive experience, prioritizing customer loyalty ...

As retailers head to New York next month for the National Retail Federation’s annual conference, they’ll find an industry ...

The trauma bond of the Valley Fire is evident in this small community, but throughout Lake County, poetry is also a common bond that builds it ...

As shoppers flood stores across the country during the year’s biggest shopping season, retail workers are bracing for what many describe as the most demanding — and often demoralizing — stretch of the ...

The announcement comes as the brand approaches a four-figure milestone in its footprint and continues to scale its ...

NEXT explores 12 effective networking groups for small business owners to foster connections, find opportunities, and gain ...

Next-generation terminal systems and professional services to boost capacity, agility, and customer value across the Adriatic ...

Motion is lifting mine reliability by connecting parts, people and problem-solving under one roof to keep the industry moving ...

The Bike Industry’s Weakest Link Is the Dealer. To Grow, Shops And Brands Must Evolve From Sellers to Storytellers and Turn ...

Last spring, CellarTracker, a wine-collection app, built an AI-powered sommelier to make unvarnished wine recommendations ...

The Pennsylvania Department of Agriculture, 866-366-3723, uses a risk-based inspection reporting process for restaurants and other food handlers.