When expensive technology fails, it’s not just a small mistake,it’s a jaw-dropping disaster that can cost a fortune. In Expensive Technology Fails That Cost a Fortune and Left Everyone in Shock, we ...

In 2011, technology gifted the masses with the magic of the cloud and 4G as far as the eye can see, but the year wasn't without its disappointments. In fact, this year's tech climate bore witness to ...

There is no question that each generation of technology is different from the last. In this sense, many would think that ...

I've watched brilliant health-tech products die in regulatory review, get rejected by clinicians or gather dust post-launch—not because the technology failed, but because the teams building them were ...

Many companies are investing heavily in flashy customer experience (CX) technology, yet customers still aren’t seeing the meaningful improvements they expect. Why? Businesses are falling into the over ...