Creating great guest experiences is key for quick service and fast-casual restaurants. But quality food, friendly staff, and a pleasant atmosphere aren't the only things that QSR leaders should focus ...

McDonald's Korea has partnered with the National Institute for Lifelong Education to launch an in-person training program for seniors interested in using digital self-ordering services, according to a ...

When restaurant customers order from a self-service kiosk while a line forms behind them, they feel rushed, prompting them to buy less and stick to familiar items instead of browsing for something new ...

Self-order kiosks have helped allow Action Burger to expand as video game restaurant. Customers pay with credit or cash at three self-serve kiosks. Vlane Carter has found success for his "video game ...

Back in July, a survey conducted exclusively for Newsweek found that a majority of Americans wanted self-checkout kiosks to be completely removed from retail stores. The poll noted that 62% of ...

With minimum wages rising throughout the country due to the “fight for $15,” business owners are looking for ways to offset labor costs. Wendy’s, the fast-food restaurant chain recently known for ...

If you're due to get your vehicle tested for pollutant emissions, the process is now a bit easier in the Milwaukee area: the state's Department of Transportation just installed two self-service kiosks ...

Sizzler is expanding a test of guest self-service kiosks, which the grill-and-salad bar chain said have resulted in faster service times and higher average checks. Michael Branigan, vice president of ...