Hosted on MSN

First Direct bank with 1.9m customers to make major change to accounts

First Direct, a digital bank with over 1.9 million UK customers, is set to make a significant change to its savings accounts. From September 1, First Direct account holders will no longer receive ...
Insider Media

‘I have a responsibility to make sure the service is seamless’ - Lucinda Scott of first direct on differentiating through rewards

Lucinda Scott, customer service director at first direct, tells Insider about the factors behind the bank’s position as the UK’s number one customer service brand.
MoneyWeek

First Direct’s £175 switch bonus returns – should you move banks?

First Direct has re-launched its £175 bank switching incentive – but you’ll need to be quick if you want to snap it up as it will disappear in less than a month. While the cash sum is not the biggest ...