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Financial services companies have been among the leaders in implementing customer relationship management software, and now many of these firms are looking for ways to best use their applications in ...

I’ve been writing and editing technology articles for more than seven years, most recently as part of PCMag's software team. I am responsible for content in the AI, financial, graphic design, ...

SAP debuted its hosted customer relationship management software service Thursday, moving the business software applications giant into an arena that is becoming increasingly crowded. SAP, as ...

Judging by the volume of product announcements and press coverage over the last couple of years, customer relationship management (CRM) is probably the most talked about category of enterprise ...

The global market for banking CRM software generated $9.5 billion in sales in 2021 and is expected to grow at a compound annual rate of 15.7 percent through 2031, when it will reach $39.2 billion, ...

Security dealers looking for a dashboard to manage every aspect of their interactions with customers will want to take a detailed look at the four top-selling, full-featured packages, according to a ...

Customer relationship management (CRM) software is a set of tools that help businesses track and manage customer interactions. The best CRM software can help businesses to better understand their ...

CRM software giant Salesforce (NYSE:CRM) in Q3 CY2025, with sales up 8.6% year on year to $10.26 billion. The company expects ...

The global pharma & biotech CRM software market is anticipated to reach USD 8,069 million by 2025, growing from USD 3,333.8 million in 2019, with a remarkable CAGR of 15.9%. Pharma & biotech CRM ...

If you run or are starting a businesses, the best ingredient for success isn’t what accounting software you use, your hiring practices, or your office layout — it’s how you deal with your customers.

When it comes to customer relationship management software, much of what businesses purchase is never put to use, according to a new study. A survey of nearly 700 companies conducted by research firm ...