Recognising that stress and burnout are common in the workplace, and even more so within contact centre employees, collaboration and contact centre technologies provider Webex has unveiled AI-powered ...
Today at WebexOne, Cisco detailed the Webex AI Assistant capabilities to be included within Webex Contact Center and Webex Suite for paying customers. It also announced two new tiers called Customer ...
Cisco’s global user event, Cisco Live, was held recently in San Diego. The event is used for the enterprise IT giant to show off the latest and greatest innovations. While much of the payload was ...
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