Readers of TMCnet have seen that communication technology has changed at a high speed. Things like Cloud telephony, AI ...

In today’s digital world, audio content has become a crucial element of communication, learning, and entertainment. Podcasts, ...

From Listening to Acting Halper’s approach is pragmatic. Rather than positioning voice automation as a novelty, the company focuses on outcomes. The system listens to incoming audio messages, ...

Ten5 Inc., a trucking communications and business intelligence solutions developer, is making its hands-free voice assistant and communications service for trucking operations available commercially.

Federal telework-eligible employees aren’t taking full advantage of their offices’ capabilities due to the limited communication platforms available. Flexible communication platforms help employees ...

A new hands-free voice assistant and communications service for trucking uses AI to make it easier for drivers to communicate safely with fleet back offices while on the road. The Ten5 voice platform ...

Two weeks ago I was in New York for Telx's CBX conference, to be on a panel discussing video on the network and business to business video. During my time there I got to meet with Shrihari Pandit, CEO ...

As soon as Google Inc. announced it was working on the new Chrome operating system, questions arose over how the new OS will differ from the Android mobile OS, and whether it might spell the end of ...

Expands AI Receptionist ™ (AIR) to help businesses never miss a revenue opportunity with lead capture, appointment scheduling, and contextual handover to human agents Unveils AI Virtual Assistant (AVA ...

Vonage, a wholly owned subsidiary of Ericsson ERIC, recently introduced the Vonage Enhanced Noise Cancellation to boost customer support agents’ productivity and deliver a premium client experience.

As K-12 leaders look for ways to strengthen trust, engagement, and belonging, a growing number of districts are turning to a key partner in the work: their students. A new national report from the ...