Verizon offered a standard $20 credit per account after last week’s outage. However, some customers were reportedly able to get higher compensation, $200 in one case, by contacting customer service.
One user who missed a day of work because of the outage managed to persuade Verizon to offer 10 times its initial payout.
Long wait time on Verizon chat and Verizon Customer Service today? Following a massive Verizon outage on Wednesday, Jan. 14, customers will get a small credit today if they log into My Verizon app, ...
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