Verizon extends device unlock period to 365 days for prepaid customers after FCC grants waiver, trapping phones and limiting ...

It's now official: Verizon customers will get a $20 credit after the nationwide outage Jan. 14. The service outage Wednesday ...

Verizon has started enforcing a 365-day lock period on phones purchased through its TracFone division, one week after the Federal Communications Commission waived a requirement that Verizon unlock ...

Prior, Verizon had a 60-day wait period before you could unlock your smartphone, but that's no longer the case. Here's what you need to know.

SAN FRANCISCO — Verizon's service has been fully restored following a widespread outage on Saturday that left many customers' phones in "SOS mode." "Service for current customers has been fully ...

Add Yahoo as a preferred source to see more of our stories on Google. Seeing “SOS,” “No Service,” or “Emergency Calls Only” on your Verizon phone? You’re not the only one. A large Verizon outage is ...

Verizon is shifting gears as it continues to face a fleeing customer problem.

Updated Jan. 24 Concerns over an unfair advantage to Verizon and its customers led Chilmark officials to deny a proposed infrastructure improvement plan from the company.  On Tuesday, the Chilmark ...