Customer sentiment is the emotional tone or attitude expressed by customers toward a brand, product or service. Understanding this can give companies a significant advantage in shaping business ...

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No event or activity in your organizational setup should ever be a constant. The way business is conducted changes with time as do your customers, prospects and their respective organizations. Buying ...

Both customers and service providers must grasp the difference between a technology “deployment” and an “installation” to avoid shortcomings in security system usability, reliability, and operational ...