The city of Milwaukee's Emergency Communications Department is using AI-generated characters to enhance the training of 911 ...

Milwaukee announced the deal for the training software on Jan. 14. It comes as nearby counties have started using AI for ...

Ricardo Martinez II explains how emergency calls are prioritized, why burnout is rising, and what callers can do to get help ...

If you call 911 in Kansas and need help administering CPR there’s roughly a 50-50 chance you’ll get any instructions. That’s ...

There’s a new upcoming 911 District Office underway in Carroll County. This move essentially makes the 911 center the hub for ...

The dispatch center serving Benton and Franklin counties will take non-emergency calls with AI starting next week. Staff will ...

Lorain County 911 dispatchers were recognized with a proclamation at the Lorain County commissioners meeting Jan. 16 as the county pushes for the dispatchers to be designated as first responders ...