COLAs are determined by measuring inflation throughvarious indices, the most common being the Consumer Price Index. While they're normally announced in October whenthe Bureau of Labor Statistics ...

The U.S. House has departed for its August recess and the Senate will soon follow, but perhaps in the fall Sen. Mike Crapo, an Idaho Republican, the chair of the Senate Finance Committee will, we ...

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. “We had a bold goal of single-digit wait time on ...

The Social Security Administration (SSA) is committed to serving you wherever you prefer—online, by phone, or in person. Their main goal is to cut down the time you spend waiting and make the process ...

Update: The Social Security Administration (SSA) has conceded an issue with phone service, after denying it to NPR, and has announced a fix. On Tuesday, NPR reported that some people's calls were ...

No one likes to hang on the phone waiting for assistance; when the issue at hand is vital, such as maintaining your Social Security retirement or disability benefits, the stress and aggravation can ...

Social Security Administration (SSA) Commissioner Frank Bisignano on Wednesday highlighted improvements across the agency, touting a significant increase in scheduled appointments, greater employee ...