COLAs are determined by measuring inflation throughvarious indices, the most common being the Consumer Price Index. While they're normally announced in October whenthe Bureau of Labor Statistics ...

The U.S. House has departed for its August recess and the Senate will soon follow, but perhaps in the fall Sen. Mike Crapo, an Idaho Republican, the chair of the Senate Finance Committee will, we ...

The Social Security Administration (SSA) is committed to serving you wherever you prefer—online, by phone, or in person. Their main goal is to cut down the time you spend waiting and make the process ...

Editor’s Note: After the publication of this article, the Social Security Administration submitted an amended filing to the Office of Management and Budget that states the additional verification ...

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. “We had a bold goal of single-digit wait time on ...

The Social Security Administration is surging staff to its customer service phone operations in the latest effort to address a massive influx of calls that has overwhelmed its struggling 1-800 number.

No one likes to hang on the phone waiting for assistance; when the issue at hand is vital, such as maintaining your Social Security retirement or disability benefits, the stress and aggravation can ...

Social Security Administration (SSA) Commissioner Frank Bisignano on Wednesday highlighted improvements across the agency, touting a significant increase in scheduled appointments, greater employee ...