Are Social Security offices open during the government shutdown? What to expect

Social Security offices nationwide will continue to offer "reduced services" until the government shutdown is over. Here's ...
NPR

Efforts to shrink Social Security's phone wait times are putting a strain elsewhere

The Social Security Administration (SSA) recently reassigned a small share of its field office employees in an effort to bring down lengthy wait times for the agency's national 800 phone number.
Redding Record Searchlight

Can I still go in person to Social Security office? What to know to make an appointment

The Social Security Administration has closed some offices due to the Department of Government Efficiency closing some federal offices. You can still apply for benefits or a replacement Social ...
CNN

Social Security says agents answer the toll-free phone line in 8 minutes, on average. Here’s why that’s misleading

As Social Security Commissioner Frank Bisignano tells it, callers only had to wait an average of 8 minutes to speak to an agent on the phone in July. “We had a bold goal of single-digit wait time on ...