Shopify says AI-driven traffic to its online stores is up 7x since January, and orders from AI search are up 11x.

E-commerce SaaS provider Shopify is launching its first native chat function designed to let merchants have real-time conversations with their customers. Part of Shopify's mobile app Ping, Shopify ...

Apple this week expanded its Business Chat service to work with online stores that rely on Shopify for their e-commerce technology, per an announcement shared with sister publication Mobile Marketer.

Over the past couple of weeks there have been complaints from some Shopify site owners that Google was showing a (1) in the title name for their pages in the Google search results page. The issue ...

ChatGPT's "Instant Checkout" feature lets consumers make purchases on single items without having to leave the app.

OpenAI is transforming ChatGPT into a virtual merchant to boost online commerce revenue. Users can now buy directly from Etsy sellers through the chatbot and will soon be able to do the same with ...

Shopify and WooCommerce both let you build an e-commerce store without code -- but the user experience is very different. Here’s what I learned from testing these tools.

Shopify, like countless other Big Tech brands, is leaning into generative AI. At its bi-annual Editions conference, the e-commerce company announced an expanded set of features under Shopify Magic, ...

OpenAI’s partnership with PayPal brings secure payments to AI chat, setting the stage for conversational commerce at scale.

Shopify is testing an OpenAI-powered translation bot for its customer-support staff. It's the latest AI experiment the company has implemented for its support division. The company has been testing ...

Why talk to friends when you can talk to people trying to sell you stuff? Why talk to friends when you can talk to people trying to sell you stuff? For Shopify-based businesses already using services ...