nGenius Service Assurance Solution Enables Visibility into the Performance and Availability of Strategic Service Offerings including TV Everywhere, VoIP and WiFi HotSpots to Protect the User ...

Improving the way services are delivered and consumed, NetScout Systems has unveiled nGenius Service Delivery Manager, a real-time service dashboard. The new solution is said to deliver timely and ...

Freshworks Inc. (NASDAQ: FRSH) , today announced that Freshservice for Business Teams is now available as a standalone product, no longer requiring an existing Freshservice IT Service Management (ITSM ...

For more than 100 years, the volunteers of the New South Wales Rural Fire Service (NSW RFS) in Australia have been protecting communities on some of the most bush-fire-prone land in the world. These ...

Xcel Energy has licensed and implemented an Indus SDM solution that integrates advanced field service management and asset management capabilities across 10 states in 80 services centers to help ...

In the past, I’ve written other articles on the subject of strategy and competition. To summarize the messages from earlier articles, it is my belief that every business competes across only three ...

Mumbai: Caritor, a total-technology solutions provider has announced the launch of its new products Certido Service Xcellence outsourced service delivery management solutions, its first product suite, ...

Secretary to the Cabinet, Patrick Kangwa, says procurement and stores management remain central to effective public service ...

The Midvaal Local Municipality has reinforced its commitment to efficient service delivery with a R21 million fleet expansion ...

Thekwini councillors approve a significant R874.9 million budget reprioritisation, sparking political debate over service ...