When Eileen Landauer’s hotel in Jasper, Canada, was evacuated because of a wildfire last summer, she faced more than a battle with her online travel agency for a refund. Landauer, an accountant from ...

In this digital age, it's not uncommon to receive random emails. If you've subscribed to a service or a social media account, you'll get updates from them every so often. Transferred some money on an ...

DEAR MISS MANNERS: My wife and I have a difference of opinion about emails sent from “do not reply” addresses. I say that, in principle, they display poor manners. They are akin to saying something to ...

If you're in multiple text threads with different people in your life — your family, your partner, your kid's teacher — it can be hard to stay on top of your messages. Who should you respond to first?

Rather than using the unsubscribe link, some people hit the reply button when they want to unsubscribe from your emails. However, as soon as they see that replying to you isn’t possible, don’t expect ...