Research has shown a strong link between listening skills and leadership qualities, indicating that good listening skills improve interpersonal relationships and trust. Empirical research indicates ...

In the fast-paced world of real estate, success hinges on the ability to connect with clients. Recently, I dedicated some time to listening in on phone conversations between real estate agents and ...

Your partner is telling you about their stressful day while you’re mentally planning dinner, checking your phone, and wondering if you remembered to pay the electric bill. You’re hearing the words, ...

The Covid-19 pandemic led to an uptick in remote work due to an abrupt change in one-on-one communication. While most companies have survived the change, some are still struggling to adapt. Recent ...

QIn a world that's increasingly interconnected and yet, paradoxically, filled with unprecedented divisions, the ability to truly hear and understand one another has never been more essential. The art ...

When people describe a good communicator at work, they’re usually talking about a great presenter — not a great listener. In fact, few business school courses focus on building listening skills and ...

It’s crucial to understand how your audience niche is moving and behaving in their natural habitat, out there in the public sphere. Social media listening, put simply, is a way to gather trends in the ...

As my regular readers might know, I often write about the importance of relationships for providing us with the right environment to foster authenticity and good mental health. What isn't always ...