Taylor Swift performs during the opening night of her Eras Tour in Glendale, Arizona on March 17, 2023. Some of the equipment used during the tour was transported by specialty carrier Shomotion of ...

In 2025, loyalty programs have become one of most important assets as the airline industry tilts more toward wealthier ...

As QSRs and fast casuals double down on loyalty programs heading into 2026, a recent report reveals that the majority of consumers have come to rely on the perks and lower prices these programs ...

CHARLOTTE — They promise discounts on gas, groceries, and more — but at what cost? Retail loyalty programs offer tempting perks yet often come with a hidden price: your privacy. A new Consumer Reports ...

Many loyalty programs collect detailed purchase histories and preferences, and increasingly use algorithms to offer targeted ...

"Customer loyalty has never been about competitive pricing or rewards programs," said Amanda Cole, chief marketing officer at Bloomreach. "What truly drives lasting relationships is the emotional ...

Top-ranked U.S. loyalty programs for 2025 stand out for easier redemptions, ample award seats, and practical perks that can ...

A growing number of brands are using AI to improve customer experience with loyalty programs and streamlined operations. These brands are using the technology to offer more personalized experiences ...

A lined-up collection of payment or loyalty cards - Irik Bik/Shutterstock You probably like saving money at the supermarket, right? Of course you do; everyone does. These days, though, it can feel as ...

The future of loyalty is a frictionless flywheel that gains momentum with every joint success. Stop incentivizing purchases and start enabling program members’ success. Loyalty programs work best when ...

ALL RIGHT. THANK YOU BLAKE. FREE LOYALTY PROGRAMS AT YOUR FAVORITE STORES CAN COME WITH GREAT PERKS. BUT SIGNING UP ALSO COMES WITH A HIDDEN PRICE MALLORY ANDERSON AT THE TEAM AT CONSUMER REPORTS. DIG ...