“If that McFlurry machine is broken, I’m coming through that drive-thru window,” wrote one person under a post on X about the new treat. “Given the number of broken ice cream machines, I have a better ...

The soft-serve machines at McDonald's restaurants are so often out of order that their reliable unreliability have long been the butt of jokes, memes — and now even a rallying cry in this year’s ...

Every few weeks, usually at night, I have a sudden craving for vanilla soft serve from McDonald’s. But just as I start to fantasize about the immaculate, snow-white swirl, I remember the futility of ...

An alleged store manager has shown the lengthy process involved in setting up a McDonald's ice cream machine after cleaning, which he described as the main reason they're so often not working.

Hot summers provide the perfect environment for a cold treat — but you might want to think twice before reaching for that soft serve (which isn't considered ice cream). The reality of most soft-serve ...

Looking for more ways to cool off? Check out CNN Underscored’s Guide to Beating the Heat for the products that help us cope with high summer temperatures. Like most culinary gadgets, ice cream makers ...

Want to know why the ice cream machine always seems to be broken at McDonald's? NPR's Kelsey Snell talks with Andy Greenberg, of Wired, who has investigated this long-standing and vexing issue. DAME ...