Hotel room service has always been a tough sell. It’s expensive both to order and to operate, looks extravagant on a business traveler’s expense report, and for most people, goes against the very ...

The manager of a downtown Nashville, Tennessee, Hilton Hotel has been charged with aggravated burglary and assault after allegedly sucking on a male guest's toes while he was sleeping. David Patrick ...

Regardless of its size, a hotel must have an organizational structure that services its customers most effectively. Although the number of staff may change in a big hotel, typically, the structure ...