Today Genesys announced, in a blog authored by Tony Bates, CEO, Genesys, that going forward the company will concentrate research and development, as well as sales, marketing, and operational ...
Genesys Cloud AI Guides, the first capability released for Genesys Cloud AI Studio, will equip brands to rapidly design, deploy and govern virtual agents that can operate with greater autonomy across ...
NASHVILLE, Tenn.--(BUSINESS WIRE)--Today at Xperience 2025, Genesys®, a global cloud leader in AI-Powered Experience Orchestration, announced Genesys Cloud™ innovations designed to bridge the divide ...
REDMOND, Wash., and SAN FRANCISCO — Jan. 23, 2020 — Microsoft Corp. and Genesys have expanded their partnership to provide enterprises with a new cloud service for contact centers that enables them to ...
Genesys, a provider of customer experience and contact center solutions, announced today the availability of the latest version of the Customer Experience Platform, with a complete redesign of the ...
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