IT staff plays a crucial role in keeping organizations running optimally. Support ticketing software aids your IT team in helping your organization while being as productive as possible. The longer a ...

The CBI has written to the US and Russia, through the Interpol, seeking information about servers on which its arrested software programmer had hosted his illegal software for subverting Tatkal ticket ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

From sold-out concerts and global sports tournaments to real-time airline bookings, ticketing platforms face one of the toughest engineering challenges in tech: delivering seamless performance under ...

Alibaba Pictures Group, the Hong Kong-listed movie unit of Chinese e-commerce titan Alibaba Group Holding, has agreed to buy a supplier of cinema-ticketing system for 830 million yuan($ 134 million).