IT staff plays a crucial role in keeping organizations running optimally. Support ticketing software aids your IT team in helping your organization while being as productive as possible. The longer a ...

Whether you’re on the IT team at a company or work for a managed service provider (MSP), a help desk ticketing tool is a must for providing solid tech support. These applications give IT staff and end ...

The CBI has written to the US and Russia, through the Interpol, seeking information about servers on which its arrested software programmer had hosted his illegal software for subverting Tatkal ticket ...

A customer trouble ticketing (help desk) is an assistance resource to solve a customer query. Companies often provide customer support using email, website, and/or telephone. The importance of ...

Ticketing software for help desks is a critical component for companies seeking to deliver superior customer support. Such software enables businesses to manage and coordinate customer requests ...

Vivenu co-founders: Jens Tiechert, Simon Hennes and Simon Weber The land rush into ticketing continues. Vivenu, the Dusseldorf based SAAS company has just completed its Series B financing round, ...

From sold-out concerts and global sports tournaments to real-time airline bookings, ticketing platforms face one of the toughest engineering challenges in tech: delivering seamless performance under ...