Asking “Why?” may be a favorite technique of your 3-year-old child in driving you crazy, but it could teach you a valuable Six Sigma quality lesson. The 5 Whys is a technique used in the Analyze phase ...
This scenario is an example of “The Five Whys” in action. If you’re not familiar, the Five Whys was developed by Sakichi Toyoda, founder of the Toyota car company and hero of the Japanese industrial ...
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