In 2019, Amazon upgraded its Alexa assistant with a feature that enabled it to detect when a customer was likely frustrated — and respond with proportionately more sympathy. If a customer asked Alexa ...
A research team has unveiled a groundbreaking technology that can recognize human emotions in real time. A groundbreaking technology that can recognize human emotions in real time has been developed ...
Natalie Sheard has previously received funding from La Trobe University (PhD scholarship). She is currently working at LexisNexis. Can artificial intelligence (AI) tell whether you’re happy, sad, ...
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