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A group of Starbucks customers are going viral after being caught in the middle of an outlandish drive-thru prank.The stunt was shared on TikTok by an employee named Alissa. Her video, which has more ...

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The chain rolled out a voice AI system to more than 500 U.S. drive-throughs beginning in 2023 to cut errors and speed service. But customer videos showing the bot looping prompts or accepting prank ...

A mother and daughter have gone viral for a simple yet effective prank at a Starbucks drive-thru that left both of them in stitches. Tiahli Poeling-Oer, 25, a content creator from Brisbane, Australia, ...