Add Yahoo as a preferred source to see more of our stories on Google. Chick-fil-A leads QSR chains in drive-thru satisfaction, with a score of 98% despite having wait times that exceed seven minutes — ...

Vox AI, the conversational voice AI platform purpose-built for drive-thru and operations automations in quick service restaurants (QSRs), today announced the launch of Vox AI Pay as part of a new ...

Expecting customers to memorize every fast food menu isn't fair. However, having a decent idea of what you want before pulling into the drive-thru is simple etiquette, as not doing so slows down the ...

Searching for ways to lower labor costs, restaurants are hoping that artificial intelligence can take down drive-thru orders — but it will likely be years before the technology becomes widely ...

Add Yahoo as a preferred source to see more of our stories on Google. White-hat hackers flag security flaws at major chains—your drive-thru conversation could be overheard. | Credit: Restaurant Brands ...

The 2025 QSR Drive-Thru Report showed yet another lane in the race to value that’s dominated the sector. It’s become clear consumers are defining “value” through multiple viewpoints. How are operators ...

Powered by Adyen, Vox AI Pay will debut at NRF 2026, allowing attendees to order drive-thru meals from a go-kart using Vox AI’s multilingual voice AI system and make a payment directly at the ...