Cody McNabb, a department store manager in Tennessee, has gone viral for the full-blown holiday display he and his team set ...

Department stores can structure their organizations in numerous ways, based on what they sell, if they have multiple locations and other factors. Some department stores may even use a combination of ...

While many department stores are closing, the family-owned Boscov's continues to open new locations. Boscov's employees attribute the chain's success to its focus on customer service. Unlike ...

Franklin Randolph "Randy" Mansfield, longtime manager and corporate vice president of the Ira A. Watson Co. department store on Market Square and later a residential specialist with two real estate ...

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. This article is more than 6 years old. No two ways about it ...