The Fourth of July offers a fitting metaphor for the volatility of conflict. Just like fireworks that light up the sky with intensity, disputes between parties can escalate suddenly with force, often ...

Conflict can be a natural part of campus life, but how we respond to it can determine whether it becomes an opportunity for learning or a situation that spirals. As faculty and staff, understanding ...

Many people, within the course of their employment, encounter individuals who potentially pose a threat to themselves or others. This dilemma is faced by security professionals, healthcare ...

The Canton Police Department is providing de-escalation training to its officers over four weeks. The training, funded by the U.S. Department of Justice, focuses on using communication and ...

Please provide your email address to receive an email when new articles are posted on . Many dermatologists will encounter an anxious or angry patient at some point during their career. Using ...

CLEVELAND — At University Circle Police Department, the phrase “Servant’s Heart” isn’t just painted on a rock in front of the building—it’s a mindset. This week, University Circle police invited ...