Businesses need to carefully manage customer billing. Whether you shipped a batch of products or provided monthly services, you need to get paid for your efforts — which means you need to send an ...

Efficient customer billing isn’t just about keeping the books in order—it plays an essential role in customer satisfaction, retention, and overall business intelligence. When billing systems work ...

For many finance leaders, that disconnect has become routine. The billing process looks efficient on paper, but teams spend a ...

KINGSTON, N.Y. – Central Hudson Gas & Electric Corp. said this week that it is continuing to make “significant investments in improving overall customer experience” by adding nearly 50 new positions ...

Airlines often send their passengers off with a cheery announcement along the lines of “We know you have a choice of carriers, and we thank you for choosing us.” Will the same spiel become a staple of ...

App Store payment failures are a big inconvenience for users and developers alike, but Apple will soon let customers solve their issues without leaving the app. Apple handles payment processing ...

Opinions expressed by Entrepreneur contributors are their own. Businesses need to carefully manage customer billing. Whether you shipped a batch of products or provided monthly services, you need to ...