CommBank is helping customers ditch the plastic with a new app feature that lets them digitise their loyalty cards, plus a new trial will see Westfield shoppers pinged with Bluetooth-targeted deals ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. CommBank in February entered an extended five-year contract ...

With traditional banks facing disruption from fintech firms and a customer base with a low tolerance for subpar digital experiences, the need to deliver a good customer experience has almost become an ...

With banks battling to embrace new forms of artificial intelligence, Commonwealth Bank of Australia is turning to one of the global hot spots for the emerging technology. Processing Content CommBank ...

Many stated they were unable to conduct basic banking transactions, such as transferring money or making payments. One customer expressed their frustration by saying, "Since last night my accounts ...

In the past, mobile contactless payments have been limited by smartphone compatibility or add-on hardware, but Commonwealth Bank customers can now tap to pay on virtually any Android smartphone.

Commonwealth Bank of Australia (CommBank) has entered into a strategic partnership with OpenAI to explore cutting edge generative AI-enabled banking services for customers. This collaboration aims to ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. In an Australian major bank first, customers can now easily use the ...

The Commonwealth Bank of Australia (CBA) has announced its intention to overhaul its point-of-sale transaction system with Pi, and two new devices for iOS and Android, for retailers. (Credit: CommBank ...

Key pointsCommBank business customers across Australia have a chance to get backing from Aussie celebs as part of a new ...

WHEN the Commonwealth Bank of Australia on August 9th reported its profit for the year to June—above forecasts and just shy of A$10bn ($7.9bn)—it faced questions about cashflows of another sort. Six ...