Chick-fil-A, headquartered in Atlanta, has once again ranked No. 1 in customer satisfaction for drive-thru service, according to a recent national survey. The annual study by Intouch Insight, a firm ...

Grabbing takeout has gotten more expensive, but customers’ loyalty to a certain chicken chain remains unshaken, according to the American Customer Satisfaction Index. Atlanta-based Chick-fil-A leads ...

Chick-fil-A is making some big changes this year and it all started with making some secret menu items more permanent. But ...