BLOOMFIELD, Conn.--(BUSINESS WIRE)--While many service providers are automating, offshoring and dumbing down their capabilities, global health service company Cigna (NYSE: CI) is investing in an ...
NASHVILLE, Tenn.--(BUSINESS WIRE)-- CIGNA Government Services has been recognized for call center operation customer service excellence under the J.D. Power and Associates Call Center Certification ...
New features blend innovation, responsible AI, and human interactions to better support customers in their health care journeys As new data show 4 out of 5 U.S. adults don't feel confident in their ...
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