Not long ago, your brand’s reputation was shaped by what you communicated and what customers said about you in public forums. Now, it’s also shaped by what AI says about those customers—and about you.

For the past two years, marketers—and everyone else—have been trying to wrap their heads around the impact of generative AI (GenAI). We’ve been asking questions about how it changes how we work, gain ...

Adam Petrilli is a reputation management expert and CEO at NetReputation.com, an award-winning Online Reputation Management (ORM) firm. In a world fueled by online interaction, business reputation is ...

️ Tool variety and ecosystem: A brand’s depth matters, especially if you plan to grow your toolkit over time. Look for companies that offer not just the basics, but a wide range of specialty tools — ...

How consumers discover and engage with brands is fundamentally changing. With millions now turning to AI search platforms for instant answers and recommendations, your brand’s visibility and ...

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Rocket CRM has announced the release of expanded automation tools designed to advance customer relationship management and support Marketing Automation initiatives. These developments aim to help ...

We may receive a commission on purchases made from links. Rotary tools are like the Swiss Army knives of the DIY world: compact, versatile, and ready for just about any task. From carving and sanding ...