Unless you’ve been living under a rock, you’ve no doubt heard that admonition. And you may even recognize that two word mantra as Habit 1 of Stephen Covey’s classic book 7 Habits of Highly Effective ...

Life can feel like a stormy sea in the ocean of everyday life. Whenever a deadline approaches, it crashes in like a rogue wave. Like sudden squalls, notifications howl. In the chaos, we respond rather ...

One of the most effective ways to create customer confidence is to practice proactive customer service. The short description of proactive service is doing something for your customers before they ...

Being proactive means creating a set of goals that you have created for yourself and taking the steps necessary to make them happen, according to online career resource Leadership U. When you are ...

Far too often, customer experiences lag behind modern customer expectations. To keep up with consumers’ rising expectations, today’s retailers strive to provide a connected experience across an ...

The first quarter of the new year is the perfect time for seniors to pause and check in with themselves – not just with your ...

There are many different leadership styles and approaches to management that are viable. Some managers like to be direct and hands-on, while others prefer to give employees more autonomy and space.

The world has changed. This is not a drill. Older workers are especially vulnerable to being left behind. No matter what our career is, we are all facing a new normal in our work life. There are more ...

Malnutrition is common in patients with cancer, but there are steps that can be taken to avoid it. Previous studies have shown that malnutrition is common among patients with cancer, occurring ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Solomon Thimothy There’s ...

According to manufacturing engineering experts, to achieve best-in-class maintenance standards, 85% of all machine maintenance activities should be planned in advance. By planning maintenance, ...