Amazon is well known for its customer-centric approach and commitment to providing a seamless shopping experience. One of the ways that Amazon achieves this is by offering free returns with no box, ...

Every time a box goes back across the counter with an Amazon return label, it drops into a sprawling, largely invisible ...

Amazon’s quick checkouts and speedy Prime shipping have helped cement its status as one of the most popular online retailers in Canada. However, its return process left a little to be desired.

FedEx is launching its own 'no-box, no-label' returns service in 2023, the company announced Monday. UPS and Amazon already offer versions of this service for some returns. "This is the bar now," a ...

After ordering two packs of 11-inch, rope-woven storage cubes from Amazon.com recently, I found that the resulting cubes were, in fact, 11-by-10.5-by-10.5 inches. Alas, they weren’t what I expected. I ...