CROWN POINT, Ind. (WLS) -- The Lake County 911 Department in northwest Indiana fired one emergency dispatcher and suspended another after a man was found dead in a church seven hours after he called ...

When you’re a 911 dispatcher, it takes a lot, from communication to staying calm under pressure. For one man, he had what it ...

BAKER COUNTY, Fla. — When Cheryl Collins found her 28-year-old daughter Emily unresponsive on the bathroom floor, she did what any parent would do. She called 911, desperate for help. But the help she ...

It takes a special person not only to do the job of the 911 dispatcher, remaining cool under pressure for 12-hour shifts, but also to accept not knowing what becomes of the people you’re helping after ...

SAGINAW, Mich. (WNEM) – Another blow to a local 911 dispatch, as some staff say they don’t have enough people to keep you safe. On Tuesday, Oct. 14, there was an emergency meeting to find a new ...

A semi-truck driver was rescued after his cab dangled over the edge of I-65 in Louisville, Kentucky. The driver remained on the phone with a 911 dispatcher for nearly 20 minutes during the ordeal.