Behind every emergency call to 911, there's a voice. But what happens during those calls can linger for dispatchers at the Ottawa County Central Dispatch Center.

When you dial 911, dispatchers use every second to save lives. Behind the flashing lights and sirens is a calm voice tracking emergencies in real time, helping guide officers through chaos and ...

An emergency dispatcher in Massachusetts is being celebrated for helping save the life of a 4-year-old girl. A 911 call came into the Holbrook Regional Emergency Communications Center earlier this ...

SAVING OUR STREETS, OR AT LEAST KEEPING 911 DISPATCHERS IN OSCEOLA COUNTY CALM WHEN TALKING ABOUT THEIR CRISIS CALLS. YEAH, THESE PICTURES SHOW THE MOMENT ECHO FIRST ARRIVED AT TEN WEEKS OLD TO BE THE ...

On the 58th anniversary of the first 911 call, Monroe County 911 Director April White explains how technology has evolved from handwritten logs to real-time video assistance, while sharing tips for ...

GUILFORD COUNTY, N.C. (WGHP) — A dispatcher at Guilford Metro 911 answers thousands of calls a year for a variety of reasons. On Sept. 7, one dispatcher got a call that stopped her and her desk mate ...

UPDATE: This story has been updated to include information that the family used an EpiPen when the child’s allergic reaction began. CHESAPEAKE, Va. (WAVY) — For the father of a 10-year-old girl having ...

Emergency call ring times to Hamilton County 911's center lasted more than five times longer than usual the night of Chattanooga's historic Aug. 12 floods, according to officials. From 6 p.m. to 8 p.m ...

WEST CHESTER — After the conclusion of a three-hour Chester County Board of Elections meeting at the Justice Center the night before, it was back to business for the commissioners on Wednesday morning ...